Online shopping convenient hai, lekin isme consumer rights ka knowledge hona bhi zaroori hai. Agar product defective ho ya service poor ho, to aapke paas legal protection hota hai.
Consumer Protection Act ke under aap refund, replacement ya compensation claim kar sakte hain. Companies ko transparent policies follow karni hoti hain.
Return policy aur warranty details check karna important hai. Isse future disputes avoid hote hain.
Agar issue resolve na ho, to consumer court me complaint file ki ja sakti hai.
In rights ko samajhna aapko smarter buyer banata hai.